Drives operational excellence and data-informed decision-making for the Technical Support organization, partnering with leadership on strategy, analysis, and cross-functional communications.

Optimizes legal operations processes, implements legal technology and AI-driven automation, and manages workflows to support rapid business growth at a cybersecurity firm.

Strategic operations manager embedded in technical support who drives operational excellence, analyzes data, and provides executive insights to enable scaling.

Leads operational processes and L3 support escalations for admin services products, collaborating across teams to optimize workflows and ensure scalable, efficient service delivery.

Leads operational processes and L3 support escalation workflows for admin services products, collaborating with engineering, product, and support teams to optimize efficiency and enable GTM initiatives.

Manages Salesforce administration, CRM data quality, and operational projects while partnering with Sales and Marketing teams to optimize workflows and reporting.

Leads pipeline and revenue model development using analytics and AI-driven insights to optimize sales performance and forecasting accuracy.

Manages Shopify store operations, customer experience, and order fulfillment while building SOPs and automations to optimize the DTC business.

Executes purchase orders, manages supplier relationships, monitors inventory levels, and ensures timely delivery of materials critical to production.

Manages Shopify DTC store operations, customer communications, and order fulfillment while building systems and SOPs to optimize the ecommerce experience.

Manages executive calendars, CRM hygiene, and process automation for enterprise sales teams while supporting leadership with operational initiatives.

Automates IT and security operations by scripting workflows, integrating systems, and optimizing manual processes across enterprise infrastructure.

Manages calendars, coordinates events, handles office operations, and provides administrative support to leadership and teams.

Workday HCM Consultant provides post-implementation support, troubleshoots system issues, and maintains HR configurations across core HCM, absence, and compensation modules.

Provides post-implementation support and HCM configuration for Workday, resolving user issues and maintaining organizational structures across the enterprise platform.

Inventory planner manages demand forecasting, stock allocation, and supply chain optimization across global warehouses and production facilities.

Leads technical operations and testing programs, bridging science and engineering teams to execute on-road validation activities and customer demonstrations for autonomous vehicle systems.

Designs and governs operational processes, escalation frameworks, and continuous improvement programs for a 24/7 GPU infrastructure command center.

Provides post-launch support and configuration for Workday HCM systems, resolving employee issues and maintaining organizational structures and processes.

Lead technical operations and testing programs, bridging science/product/engineering teams to execute field demonstrations and on-road validation activities for autonomous vehicle systems.